Terms of Service

1. Acceptance of Terms

By accessing or using PasswordOwl, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. We may update these terms from time to time, and your continued use of the service constitutes acceptance of any changes.

2. Description of Service

PasswordOwl is a free, zero-knowledge password manager that allows you to securely store and manage your passwords and sensitive information. Key features include:

• Client-side encryption using AES-256-GCM
• Zero-knowledge architecture (we cannot see your data)
• Secure authentication via PBKDF2 password hashing
• Two-factor key derivation (master password + secret key)

3. Your Account

To use PasswordOwl, you must create an account. You are responsible for:

• Master Password - Choosing a strong, unique master password that you can remember. This password is never stored or transmitted to our servers.
• Secret Key - Safely storing your secret key. This 128-bit key is generated during registration and is required to access your vault.
• Account Security - Maintaining the confidentiality of your credentials and notifying us of any unauthorized access.

4. No Password Recovery

Due to our zero-knowledge architecture, we do not have the ability to decrypt your vault or reset your password. Your security depends on you maintaining access to both your master password and secret key. We strongly recommend:

• Writing down your secret key and storing it securely
• Using the Emergency Kit download feature
• Storing backups in multiple secure locations

5. Acceptable Use

You agree to use PasswordOwl only for lawful purposes. You may not:

• Use the service to store illegal content
• Attempt to circumvent security measures
• Interfere with or disrupt the service
• Use the service to harm others
• Reverse engineer the service (except as permitted by law)
• Create multiple accounts to abuse free tier limits (if any)

6. Data Ownership

You retain full ownership of all data you store in PasswordOwl. We do not claim any rights to your encrypted content. Since your data is encrypted before reaching our servers, we cannot access or use it in any way. You may export or delete your data at any time.

7. Service Availability

We strive to maintain high availability of PasswordOwl, but we do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We recommend maintaining offline backups of critical credentials.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• PasswordOwl is provided "AS IS" without warranties of any kind.
• We are not liable for any data loss resulting from forgotten credentials.
• We are not liable for indirect, incidental, or consequential damages.
• Our total liability is limited to the amount you paid us (if any).

You acknowledge that the zero-knowledge design, while providing maximum privacy, also means we cannot assist with credential recovery.

9. Indemnification

You agree to indemnify and hold harmless PasswordOwl and its operators from any claims, damages, or expenses arising from your use of the service or violation of these terms.

10. Termination

You may terminate your account at any time by deleting it through the application. We may terminate or suspend your access to the service if you violate these terms or engage in abusive behavior. Upon termination, your encrypted data will be deleted from our servers.

11. Open Source

PasswordOwl is open-source software. You may review, audit, and contribute to the codebase. The source code is available under its respective license. Being open-source allows security researchers and the community to verify our zero-knowledge claims.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of the service shall be resolved through good-faith negotiation or appropriate legal channels.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@passwordowl.com.